Care Home Insurance
We provide specialist Care & Nursing Home insurance that can support and protect the important work your organisation does, now and into the future.
Insurance for Residential Care Homes
At McClarrons, we operate a “not one shoe fits all” approach. We appreciate that care homes vary in the type of care and support they provide, the individuals they support, the technology used to deliver their services and their environment/property. We can assist single homes, as well as portfolios who support people who are elderly or those with complex needs, such as learning disabilities, mental health conditions, drug and alcohol rehabilitation, or specialist dementia care. We can also assist organisations providing care to children or hospice care.
We have access to a number of specialist care home insurance products for providers of residential care home services. This allows us to cater to your organisation’s needs and provide you with cover options. Naturally, all of our proposals will meet the requirements of the Care Quality Commission (or equivalent) and Local Authority contracts.
What insurance do Care Homes need?
Employers’ Liability insurance
Employers’ Liability insurance is required by law and covers the business against legal action from employees in respect of an accident or injury suffered while at work. Should an employee launch a claim for compensation, for example, for a back injury incurred while moving a resident, this insurance policy can provide cover for defence costs as well as any potential compensation. Contact Us
Public Liability insurance
Public Liability insurance covers you for action taken against the company by a third party. This could be a resident injuring themselves or having an accident while in your care, for example. Public Liability insurance can cover your defence costs and any potential compensation if a claim is successfully instructed against the company. Typically, Public Liability will also extend to cover allegations of potential abuse made by a resident or their family. Contact Us
Medical Malpractice insurance
Medical Malpractice occurs when a medical or health care professional, through a negligent act or omission, deviates from standards in their profession, thereby causing injury to a patient. This could be, for example, a failure to administer or prompt the use of medication. Contact Us
Buildings & Contents insurance
Considerable amounts can be spent on assets so it is important you have the correct buildings and contents insurance in place to protect them. This can also extend to include amounts for residents' belongings. Contact Us
Business Interruption insurance
Triggered by a material damage claim such as a fire, this insurance can cover loss of revenue over a selected time frame. The purpose is to ensure the business remains financially stable during the time the property is unusable. Contact Us
Ready to protect your care home?
Other insurances for Care Homes to consider
This pays your legal costs, as well as any compensation payments that may be due, if your client takes legal action against you for a mistake you have made when providing professional services or advice to them that causes them a financial loss.
D&O insurance covers company directors, managers and even employees, against claims made against them personally, instead of against the business. The claims made against individuals typically allege negligence, an error or omission in the decisions made in the day-to-day running and operation of the business. Any allegations of wrongdoing naturally need to be investigated and defended, which can cost a significant amount, even if the case does not reach court. This means directors’ and officers’ personal finances are at risk, making it important for companies to provide protection through an insurance policy.
As the world has evolved, general insurance policies have not adapted to include cyber threats. Cyber Insurance policies are instead available and can protect your business from data breaches, ransomware, and cybercrime. There are also extensions available for Business Interruption and System Restoration in the event of cyberattacks that a typical care home insurance policy would not provide cover for. Given the amount of personal and sensitive data care organisations hold, cyber insurance is a key cover to consider and one we would highly recommend.
There is a wide range of services covered under a Legal Expenses Insurance Policy; this can include coverage in respect of employment disputes, coroner’s inquests and compliance/regulatory action. It is extremely important to understand the conditions applicable to a legal expenses policy, such as the prospect of success clause and advice precedent clauses, which your broker should explain prior to cover being incepted.
Why work with McClarrons?
Our specialist Care & Social Welfare team are experienced in providing both singular and multi-site care companies with comprehensive insurance solutions. Organisations like yours are often fraught with concern over legal implications and liability issues if things go wrong. There are few specialist care home insurance brokers and working with a specialist really can give you peace of mind around your protection.
In the event the worst does happen and you need to claim, our in-house Claims Team will help make sure the process is as smooth as possible, guiding you through the claims process from start to finish. They will liaise with third parties, loss adjusters and insurers on your behalf, working to obtain you a fair settlement, with your best interests at the fore.
Care Home Insurance Claims
Care home claims often involve complex and sensitive situations, where both residents’ well-being and your organisation’s reputation must be carefully protected. Our in-house Claims Team can provide dedicated support throughout the process, helping to ensure claims are handled with professionalism and care.
With their understanding of the care sector, our team can effectively progress your claim while keeping you informed at each stage. Our aim is to reduce stress, minimise disruption to your residents and staff, and help your organisation return to normal operations as smoothly as possible.
A word from McClarrons' Head of Care & Social Welfare
Discover the McClarrons Care Network
The McClarrons Care Network brings together specialist businesses who work in the sector and cater for care organisations, and who, through the network, are offering McClarrons’ Care & Social Welfare clients discounted or enhanced benefits that aren’t otherwise typically available.
Through this network, we hope to help you improve your organisation in relation to risk and service, allowing you to focus on what is most important, delivering high-quality care to those who need it most.
What our clients say
Contact a Care Home Insurance Specialist
You can start your enquiry by filling in the contact form and one of our specialists will be in touch.
Alternatively, you can contact the team on 01653 600477.
Frequently Asked Questions
What insurance do Care Homes need?
Care homes generally need the following insurances; Employers’ Liability insurance, Public Liability Insurance, Medical Malpractice insurance, Buildings & Contents Insurance and Business interruption insurance. Requirements will vary and it’s always best to speak with a specialist care home insurance broker or provider.
What is care home insurance?
Care home insurance is a specialised insurance policy designed to protect care homes, including their property, staff, and residents. It typically covers liability, property damage, and specific risks associated with running a care facility.
Why do care homes need insurance?
Care homes need insurance to safeguard against potential risks such as liability claims, property damage, employee injuries, and resident care issues. It ensures financial protection and compliance with regulatory requirements.
What does care home insurance cover?
Care home insurance usually covers public liability, employers’ liability, professional indemnity, buildings and contents, business interruption, and legal expenses. Policies can be tailored to meet specific needs.
What factors affect the cost of care home insurance?
Factors influencing the cost of care home insurance include the care home’s size, location, number of employees, types of services provided, claims history, and the level of coverage chosen.
Is care home insurance mandatory?
While care home insurance is not always legally mandatory, having coverage is highly recommended. Some aspects, like employers’ liability insurance, may be required by law to protect employees.
Can care home insurance be customised?
Yes, care home insurance policies can be customised to fit the specific needs of the care home. Coverage can include additional protection for specialised equipment, enhanced liability limits, and more.
What is public liability insurance for care homes?
Public liability insurance for care homes covers legal costs and compensation if a resident, visitor, or third party suffers injury or property damage due to the care home’s operations. It is a crucial component of care home insurance.
What should I do if I need to make a claim on my care home insurance?
If you need to make a claim on your care home insurance, contact your insurance provider immediately, provide detailed information about the incident, gather supporting documentation, and follow the insurer’s claims process to ensure a smooth resolution. As a McClarrons client our specialist in house claims team will be able to support and assist you throughout the process.
Residential Care Home insurance not what you were looking for?
The McClarrons Care Network
Care Home insurance news
- Category: Care & Social Welfare Insurance News, Care Homes
- Category: Care & Social Welfare Insurance News, Care Homes
- Category: Care & Social Welfare Insurance News, Care Homes
- Category: Care & Social Welfare Insurance News, Care Homes