Get In Touch

Opening Hours are 9am-5pm Monday-Friday. Should you have a claims emergency out of our normal working hours, please call 01653 697055 and leave us a message. This will allow one of our senior members of staff to respond as quickly as possible.


The Vines, 29 Market Place,
MALTON, North Yorkshire,
YO17 7LP
01653 697055


11 King Street, RICHMOND,
North Yorkshire,
DL10 4HR
01748 850250

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We endeavour to reply to all email enquiries within two working days. Please do not submit any sensitive information by email.

It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website,

Please click here to view our complaints procedure