Get In Touch

Opening Hours are 9am-5pm Monday-Friday. Should you have a claims emergency out of our normal working hours, please call 01653 697055 and leave us a message. This will allow one of our senior members of staff to respond as quickly as possible.

Our Christmas Opening Hours are as follows:

Friday 21st December – 9am-5pm
Monday 24th December – Closed
Tuesday 25th December – Closed
Wednesday 26th December – Closed
Thursday 27th December – 9am-5pm
Friday 28th December – 9am-5pm
Monday 31st December – Closed
Tuesday 1st January – Closed
Wednesday 2nd January – 9am-5pm


The Vines, 29 Market Place,
North Yorkshire,
YO17 7LP
01653 697055


11 King Street,
North Yorkshire,
DL10 4HR
01748 850250


Unit B2,
St. Hilda’s Business Centre,
The Ropery,
North Yorkshire,
YO22 4ET
01947 606838

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It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website,

Please click here to view our complaints procedure