Specialist Insurance for Charities & Community Groups
We provide specialist insurance advice and cover for charities and community groups to protect the good work your organisation does both now, and into the future.
Charity insurance specialists
At McClarrons, we operate a “not one shoe fits all” approach. We appreciate that charities and community groups can offer a huge scope of services, which can provide challenges in sourcing the appropriate insurance cover. We can arrange insurance for small charities and non-profit groups as well as larger national charities, across a variety of services.
We have access to a number of specialist insurance products for the charity and voluntary sector and, if your organisation provides personal care, our proposals will meet the requirements of the Care Quality Commission (or equivalent) and any Local Authority contracts.
What insurance does my charity or community group need?
Employers' Liability insurance
Employers’ Liability insurance is required by law and covers the organisation against any legal action taken against you by employees in respect of an accident or injury suffered while at work. Should an employee launch a claim for compensation, for example, if a volunteer falls off a ladder whilst helping set up a fundraising event, this insurance policy can provide cover for defence costs as well as any potential compensation. What many charity and community organisations don’t realise, is that volunteers under your supervision and control can be classed as employees, making this cover essential. Contact Us
Public Liability insurance
Public Liability insurance covers you should action be taken against the organisation by a third party. This could be a member of the public tripping over in your office, for example. Public Liability insurance can cover your defence costs and any potential compensation if a claim is successfully instructed against the organisation. Public Liability can often also be extended to cover allegations of potential abuse should your organisation work with vulnerable people in the community, including children.
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Product Liability
Product Liability insurance protects you against the cost of compensation for personal injuries caused by your faulty product or loss of, or damage to, property caused by your faulty product. Examples would be a homemade product that leads to food poisoning or a second-hand item causing a fire in a home after it was sold without being PAT tested.
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Professional Indemnity insurance
This pays your legal costs, as well as any compensation payments that may be due, if a customer or service-user takes legal action against you for a mistake you have made when providing professional services or advice that causes them a financial loss. For example, if you provide financial advice which leads to losses or a service user suggests you provided them with sub-standard services and as such, they seek compensation. Contact Us
Trustee Indemnity insurance
Trustee Indemnity or Directors & Officers insurance covers charity trustees/directors against claims made against them personally, rather than against the organisation. Claims against individuals typically allege negligence or an error or omission in the decisions made in the day to day operation of the organisation. Any allegations of wrongdoing need to be investigated and defended, which can be costly, even if the case does not reach court. This means trustees’ personal finances are at risk, making it important for organisations to provide protection through an insurance policy. Some charities even promote the fact they have invested in a robust trustee indemnity policy to prospective new trustees as a recruitment tool. Contact Us
Cyber insurance
As the world has evolved, general insurance policies have not adapted to include cyber threats. Cyber Insurance policies are instead available and can protect your organisation in respect of data breaches, ransomware, and cyber crime. There are also extensions available for Business Interruption and System Restoration in the event of cyber attacks that a typical charity policy would not provide cover for. Given the amount of personal and sensitive data charities can hold, cyber insurance is a key cover to consider and one we would highly recommend.Contact Us
Insurance for Social Farms & Gardens members
As the preferred insurance provider for Social Farms & Gardens, McClarrons is proud to support hundreds of organisations that nurture communities through growing, farming, and green-space initiatives. Since 2019, we’ve worked closely with SF&G and now look after the insurance needs of more than 200 member organisations across the UK, including community green spaces, city farms, and care farms.
We’re delighted to have strengthened this offering through a partnership with Ansvar, a specialist insurer with deep expertise in the charity and not-for-profit sectors. This partnership allows McClarrons to provide members with access to bespoke cover, competitive rates, and expert guidance. You can find out more about our dedicated support for Social Farms & Gardens members here.
Ready to protect your charity?
Other insurances for charities to consider
Considerable amounts can be spent on assets, so if you have property from which you run your organisation, it is important you have the correct buildings and contents insurance in place to protect them. It is also important to make sure you have adequate cover for any donated items as you will still need to insure them at the value of a modern-day equivalent.
Triggered by a material damage claim, such as a fire, this can cover loss of revenue over a specified time frame. The cover aims to help the organisation remain financially stable during the time you are unable to operate.
There is a wide range of services covered under a Legal Expenses insurance policy; this can include cover in respect of employment disputes, coroner’s inquests and compliance/regulatory action. It is extremely important to understand the conditions applicable to a legal expenses policy, such as the ‘prospect of success’ clause and ‘advice precedent’ clauses, which your broker should explain prior to cover being incepted.
Medical Malpractice occurs when a medical or health care professional, through a negligent act or omission, deviates from standards in their profession, thereby causing injury to a patient or service-user. This could be, for example, a failure to administer or prompt the use of medication. This cover would typically be required should your organisation provide personal care, advise on care plans or provide any form of treatment.
Why work with McClarrons?
Our Care & Social Welfare team have been working with charities for many years so understand the unique challenges and risks you face and need to consider when it comes to arranging insurance. This means you can rely on the advice we provide and have confidence when it comes to choosing cover.
Working with insurers who cater for charities specifically, means we can provide you with options of cover that are really going to work for you and provide you with value for your premium – something that is particularly important for not-for-profit organisations. We are here to help future-proof your organisation and the important work you do.
Charity & Community Group Insurance Claims
For charities and community groups, a claim can have a significant impact on both finances and service delivery. Our in-house Claims Team can provide dedicated support to help you navigate the process. We can liaise directly with insurers, loss adjusters and third parties to ensure claims are handled efficiently and fairly.
Our team understand the importance of protecting your organisation’s resources and reputation, particularly where funding and community trust are concerned. By managing the claims process on your behalf, we can help reduce administrative burden and allow you to focus on continuing your valuable work.
A word from McClarrons' Head of Care & Social Welfare
Discover the McClarrons Care Network
The McClarrons Care Network brings together three specialist businesses who work in the sector and cater for care organisations, and who, through the network, are offering McClarrons’ Care & Social Welfare clients discounted or enhanced benefits that aren’t otherwise typically available.
Through this network, we hope to help you improve your organisation in relation to risk and service, allowing you to focus on what is most important, delivering high-quality care to those who need it most.
What our clients say
Contact our team of insurance specialists
You can start your enquiry by filling in the contact form and one of our specialists will be in touch.
Alternatively, you can contact the team on 01653 600477.
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