We’re looking for an individual to provide quality service and advice to clients of the Commercial Team. To assess client’s insurance needs and find suitable insurance policies and solutions in line with FCA and Company guidelines. This will involve securing new business, handling mid-term adjustments and renewals both in support of Client Executives and independently.
McClarrons Insurance
Commercial Client Advisor
Commercial Client Advisor
- Malton/Hull
About McClarrons
McClarrons is an independent insurance brokerage with our head office in Malton, North Yorkshire. We specialise in a number of niche sectors, including Commercial, Care & Social Welfare (including Not for Profit), Farm and Art & Private Clients (high net worth) and have clients (and team members) up and down the country. We also have an in-house Claims Team – they provide invaluable support to our clients when they need it most. When the worst does happen, our Claims Team will manage a client’s claim from notification to final settlement, taking some of the stress and pressure away and making the process much easier and more efficient for clients.
You can be part of McClarrons’ dynamic, sociable team who work hard for our clients and support one another in meeting their own and company objectives. With an emphasis on client service, technical advice and teamwork, you can develop your expertise in a client-focused and supportive environment.
The role
Commercial Client Advisor job details:
- To provide quality service and advice to clients of our Commercial Team. To assess client’s insurance needs and find suitable insurance policies and solutions in line with FCA and Company guidelines. This will involve securing new business, handling mid-term adjustments and renewals both in support of Client Executives and independently.
- To develop your knowledge of the sector and be able to contribute to the effectiveness of service, products, procedures and efficiency of the Company and enhance your personal profile.
- Responsibility for the technical administration of all classes of insurance policies within the commercial and business sector.
- Duties include but are not limited to technically administering new business, renewals, mid-term adjustments, claims, queries, premium financing arrangements, broking risks to insurers, and collecting payments in line with the Company and client expectations.
- Utilising technical knowledge to support colleagues and deliver good outcomes for clients.
- Executing any business quickly and accurately, working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages.
- Actively look for and act on cross-selling and up-selling opportunities in respect of insurance broking business to enhance the Company’s offering to clients.
- Handle any complaints in accordance with regulation, the Company’s Conduct Policy and Guides to Best Practice.
Skills needed to succeed as a Commercial Client Advisor:
- Experience working within a regulatory framework or FCA compliance
- Experience working within the General Insurance sector
- Excellent communication skills, both written and verbal
- Computer literacy & numeracy skills
- Customer Service Experience
- Ability to build mutually beneficial relationships with both colleagues and clients
- Self-motivation, drive and enthusiasm
- Ability to work well independently and as part of a team
- Values are in line with McClarrons’ Core Values
Helpful skills (not all required):
- Working knowledge of the commercial and business sector
- Business or financial-related degree or qualification(s)
- CII or other relevant qualifications
- Experience with Acturis
What you'll get from us:
- Your starting salary will be dependent on your previous experience and any qualifications you may have
- A discretionary bonus earned upon achieving set targets and objectives
- Hybrid working is available once the probationary period is passed
- A clear personal development plan helping you expand your knowledge and experience to progress your career
- Opportunities to obtain qualifications with the Chartered Institute of Insurance
- A fun, sociable environment with regular incentives and social events
- Employee Benefits such as retail and hospitality discounts
This role is available at our Hull or Malton offices. At Malton, our newly-refurbished office is based just out of town with easy access to amenities and public transport, with free on-site parking for staff. At our Hull office, you will benefit from free on-site parking, lots of outdoor green space and an on-site deli.
Any questions?
If you have any questions regarding this role, or for any further information please contact us by email here or by calling her direct dial 01653 602630.
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